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Terms and Conditions
We accept Visa, Mastercard, Discover and American Express. We also accept payment through PayPal, company checks, personal checks and money orders. Call Customer Service at 1-888-281-9337. Sorry, no COD's. *Note: Before your order is processed, Pay Pal orders take 2 days to clear. Company and personal checks take 7 days to clear.
We will accept Purchase Orders from government agencies and non-profit learning institutions such as Colleges, Universities and local School Districts. The order must be an official Purchase Order issued by the purchasing department. The order may be sent to us by fax, e-mail or regular mail. Payment terms will be Net 30 Days from Date of Invoice.
Payment Terms (International Orders)
For international orders we accept only international money orders or wire transfers.
Shipping & Handling Charges
To offer the lowest possible prices, many of our products are shipped direct from the manufacturer. Please allow 7 to 10 days for delivery for most items. During peak seasons some items might take longer. Also, some larger items require a longer delivery time. If faster delivery is desired please contact our customer service department. We can arrange expedited delivery via Air Freight for an additional charge.
Damaged or Missing Goods
Title to all goods pass to the buyer upon receipt of shipment by the buyer or buyer's agent. As such, we strongly advise that the buyer carefully inspect all boxes, crates, etc. and notate any damage on the bill of lading before signing for your shipment. If there is a discrepancy between the number of units (boxes, pallets, etc.) indicated on the bill of lading and what is actually received, write the number of missing boxes on your copy and the driver's copy of the receipt, and have the driver sign both copies.
It is the buyer's responsibility to file a freight claim with the carrier if the carrier fails to deliver the goods complete and in good condition. Buyers that refuse a shipment without first contacting IGC customer service may be subject to additional charges for reshipping the order. We understand that the freight claim process can be confusing so we are more than happy to furnish advice in filing claims upon the buyer's request.
Prices are subject to change without notice.