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I want to thank-you again for your prompt attention to this purchase; if more businesses still were run on sincerity; this world would be a whole lot nicer. Have a great day and I will definitely remember and spread the good word about your company.
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- Judy L.
"A short note to tell you we received the order and are delighted with the fabric. It's just the type sun shade we were searching for.. Great product - great price. Thanks for prompt delivery.
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- Kay F.
"Excellent and fast service!!!! I'll be buying again!!!!"
- Debbie M.
"What planet are you folks from?! This is customer service I have never, ever experienced, and I have dealt with, and worked for, those who claim to excel in it. This most definitely tops it. Thank you."
- Nick W.
"Thank you again for all your assistance in this matter. The replacement has arrived!!! Please know that we are very pleased with the product and were saddened when the door failed and very impressed with your responsiveness and assistance from the very beginning. We have been so pleased with this product overall that we have convinced no less than six of our friends to purchase the very same greenhouse and they also are very pleased and their products did not have any problems. You have restored my faith in being able to conduct business online and be able to retain the personal contact feeling of being there in person. Many thanks again, you have a customer for life and much of it has to do with your professionalism, attention and outstanding customer service."
- Emil F.
"Made a successful exchange of the Dayton heater... have it installed and it seems to be working fine. Thanks so much for all your help and it is nice to know that customer service is still the backbone of some companies. "
- Bill from Illinois
"Today I purchased a greenhouse and other items, but not without asking a million questions first. Luckily, I had the pleasure of having Pearl assist me with all the answers to my rapid fire queries. She looked up items that would compliment the greenhouse and even talked me out of getting a redundant heater. True to her name, she is in fact a gem in a techno world replete with automated "help" systems. She was patient, attentive and very helpful...and all of this with a great customer care attitude and good humor. This is truly a rarity. In one word, her service was outstanding."
- Roxanne from Maryland
"Just wanted to thank you for the help ordering my greenhouse materials. It went up perfectly. I appreciate that you did what you said you would do - that's getting to be less common these days."
- Tom
"Just wanted you to see how great the patio cover turned out. We love it! The temperature here in Texas has been over 100, but yet it is comfortable to sit under and has dropped the temp to the low 90."
- Linda from Texas
"Thanks for the great product. It was easy to attach to the wood structure we made."
- Tom and Linda M. from Texas
"I recently ordered a 30% shade cloth from you for my garden and have it set up already to protect my plants from the searing heat that we now have in Maryland that we usually did not experience years ago. I was emailing to compliment the worker named Tina who's name appears on the product tag who made my cloth. The finished edges and grommets are done nicely and are very helpful in securing my cloth. After losing many plants last year due to the drought and intense sunlight, a horticulturist recommended getting a shade cloth so I got online to search for a company that would make a smaller one for my home garden. I selected your company as it did offer smaller cuts of the shading material and your prices were reasonable. Please give my thanks to Tina for her fine work. And thanks to you for such a nice product and timely delivery! And it is especially nice to support our workers here in the U.S."
- Terri T.
"I ordered three of your sun shade screens, green.tek with grommets. They arrived exactly correct! Exactly on time! And with very high quality! Most impressive in this year of 2008, "Made with Pride by:...." I think that your company should advertise more and feature the Pride that you exemplify. Congratulations to your whole team. If you have a catalog, I would suggest you send it to some of the fine nurseries here in Connecticut. Young's Nursery in Wilton, Twombly Nursery (not sure, maybe Hamden?), and others. The quality of their service could use the quality of your service. Thank you."
- Susan W.
WOW! AWESOME SERVICE and the Selection and price are SUPER TOO!
You Guys Rock!!
- Ara B.
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