Shipping Policy
Domestic Orders
Contiguous (Lower 48) States
Greenhouse Megastore is proud to offer Free Shipping on Orders Over $149 on In Stock Orders.
All orders for delivery within the contiguous United States are normally shipped via FedEx Ground when possible. The minimum charge for shipping/handling for purchases subtotaling less than $149.00 is $9.99, unless specified otherwise. Shipping and handling charges are calculated at the time of order entry and added as a separate item for shipments within these states. To see actual shipping/freight charges for your order, proceed to "Checkout" on the GreenhouseMegastore.com.
Orders to Alaska (AK) and Hawaii (HI)
Orders with delivery addresses in Alaska or Hawaii do not qualify for products or promotions advertising free shipping. In these cases, Greenhouse Megastore is happy to provide free shipping to a west coast freight forwarder of your choice; however, additional transportation to either AK or HI is the customer's responsibility. For any questions, or to place an order to one of these locations, please call our Customer Service at 1-888-281-9337.
Motor Freight
Many of our items are too bulky or heavy to ship via FedEx or other small parcel service and must be transported via motor freight carrier trucking. Examples of items shipped via motor freight include, but are not limited to: commercial greenhouse structures, large fans, heaters and other oversized equipment, polycarbonate panels and any item greater than 8' in length.
Items shipping this method are typically marked as "Ships via Motor Freight Carrier" on our website (see product page) and must meet the following requirements:
- The shipment must be delivered to a business or residence (a PO Box is invalid)
- The delivery address must be able to accommodate a tractor/trailer as much as 70' in length
- Someone must be present to receive and unload truck shipments
- Shipments and/or locations that require a lift gate, inside delivery, and/or with limited access may incur additional charges by the carrier
Please contact Greenhouse Megastore Customer Service at 1-888-281-9337 if you have any questions about delivery to your specific address so we can ensure the smoothest delivery possible!
International Orders
Canadian Shipments
Currently, we only accept orders to Canadian delivery addresses over the phone. Please call 1-888-281-9337 to speak to our Customer Service.
Other International Shipments
For international shipments delivering outside of Canada, please contact our Customer Service at 1-888-281-9337 for a freight quotation and to place your order.
Delivery Transit Times
While many of our items will ship directly from our warehouses, for orders shipping to the contiguous United States, sometimes items may be shipped shipped direct from the manufacturer in order to save time or transit costs. Please allow 7 to 10 days for delivery for most items and be aware that some larger items require slightly longer.
For any online order, you will receive tracking for the most accurate details as to the order's status and location.
While we always strive to provide the quickest service and shipping that we can, we equally want to make sure we get it right and product the best experience possible for you and your order.
If faster delivery is desired please contact our Customer Service department at 1-888-281-9337 so we might arrange expedited delivery via Air Freight (at an additional charge).
