About
Our History
Originally known as International Greenhouse Company, Greenhouse Megastore has been building commercial greenhouses around the country and around the world since 1993. During this time period, hundreds of greenhouse projects have been completed in almost every state and several different countries. In 2001, this wealth of knowledge was tapped in order to launch an online web store for greenhouse growers to purchase structures and supplies for their commercial growing operations. In 2003 our rapidly growing web store at igcusa.com was moved to our GreenhouseMegastore.com domain which has since become one of the best known and trusted brands in the online greenhouse community.
Greenhouse Megastore has grown to be a leading supplier of hobby and commercial greenhouse structures, greenhouse and garden supplies, and much more. We believe the foundation of our success can be attributed to the in-depth level of technical knowledge that only comes from experience in the growing industry.
In December of 2021, BFG Supply (“BFG”), a leading technology-enabled distributor to the green industry, acquired Greenhouse Megastore. The acquisition significantly expands BFG’s greenhouse capabilities and product selection that will further improve service levels to customers in the horticulture market.
Our Mission
The purpose of Greenhouse Megastore is to help individuals, small businesses and institutions realize the benefits of horticulture. We do this by providing information that is relevant and easily accessible along with making commercial quality horticultural products available at a price that makes the growing of plants rewarding and financially achievable. In addition to the lowest prices, you get the experience and knowledge of a company that has built and sold commercial greenhouses for over 25 years. We are Better Business Bureau accredited and offer 100% customer satisfaction.
Price
We know there are a lot of choices available when shopping online. At Greenhouse Megastore, we want you to be confident that you are getting the best possible price. Therefore, we guarantee that if you find a lower delivered price from one of our online competitors, Greenhouse Megastore will beat it by 2%*.
Just e-mail us a page link for the website and product in question along with an explanation that you are seeking a price match on the item. Be sure to include your contact information, and if the total price is indeed lower than ours, we will beat the competition's published price by 2%*.
*EXCLUSIONS: Item must be in-stock on competitor's website. Many of our manufacturers set minimum pricing levels that we are bound to adhere to as a factory authorized dealer. For this reason our low price guarantee may not apply in the unlikely event the web site referenced is from an unauthorized dealer. By buying from an authorized dealer like us, you can be sure that any and all manufacturer warranties will be honored. In addition, items sold on E-Bay and other auction sites are excluded as are items sold through online classified listings such as Craigslist. Finally, web stores which subsidize pricing by assessing membership fees (such as Costco.com) may be excluded as well.Support
Feel confident that the shopping experience doesn't stop at checkout; Greenhouse Megastore is dedicated to total product support and customer satisfaction. Contact us with your technical and product questions, and let us prove to you why we feel our Support Team is the best in the industry. We are not like our online conglomerates which manage hundreds of different web stores or our "big box" competitors who just sell the products. When you call our customer service number at (888) 281-9337, we will make sure you are connected with a sales associate who possesses both the knowledge and experience to provide meaningful technical support for your call. When we can't personally answer your questions, we'll either find the answer for you or put you in touch with someone who can provide it.
Satisfaction
We are pleased to offer only the highest quality horticultural products and supplies. We back up this commitment with a one-year unconditional guarantee on every item sold on our website. If any of our products fail within one year of the date of purchase, we will provide replacement parts or a new item at absolutely no cost to our customer. If you are unsatisfied with your product or purchase experience, Greenhouse Megastore will do anything within reason to remedy the situation. Our Better Business Bureau record confirms our commitment to our customers. We only ask that you notify us of your concern within 60 days of product delivery and we will work with you to bring the situation to an agreeable conclusion.
